Client Retention Program

Your clients matter... 
                   so stay in contact with them!

Your Client Matters believes that keeping contact with your clients is critical to any successful business - that is why we developed the ‘do-it-yourself’ Client Retention Program (CRP).

The CRP is designed to run alongside the magazine to help build the personal bond between you and your client thereby increasing the chance that:

• You maintain the client and the resulting trailing commissions
• You generate leads through the referral system
• The client becomes a “friend of your business” who will generate
 new business for you through soft selling

The ‘do-it-yourself’ CRP is designed to run over a 3 year period and includes:

CRP Pack $499 incl GST - Order Form
• Personalised sample folder including all components couriered to your office
• 20 minute program set up support (phone-based)

On CD:
• 1 folder cover artwork design - personalised, print-ready, interactive PDF
• 5 settlement letter templates
• 2 page survey template
• 3 anniversary letters
• 3 print-ready PDF articles for printing on the back of anniversary letters
• Folder tabs (artwork only)
• Postcard style birthday cards - 6 designs, print-ready PDFs
• Birthday card message overprint templates
• Mail merging from your database templates
• Easy to follow set up instructions

Optional Extras
• Client referral competition - for non magazine subscribers ($250 per competition and includes access to our marketing material available on our secure website)
• Additional folder cover designs are available for only $75 each