"Initially, I was looking for a newsletter service that would stand out, different from all the 'wallpaper' newsletters that are generally sent via email. Then it was the ongoing marketing support that really confirmed I'd made the right choice with YCM."
"All dealings have been good and the magazine is well presented."
"Always friendly, courteous and willing to listen and support."
"Even though I don’t use all the services provided by YCM I enjoy being contacted by them in relation to see how my business is going and whether they can offer support to me."
"Excellent so far!"
"Extremely personalised service. I only hope I can get to the point where I am fully utilising all the services I'm paying for soon as I feel I haven't scratched the surface of what is possible yet."
"Great ideas and initiatives. I have not maximised YCM support through 'day-to-day' pressures of writing business and servicing client needs. Not YCM's fault - it is mine!"
"I truly feel like you care about the success of my business."
"Really great and the ideas whilst I'm probably more on the conservative side have really worked. Also the PDD days are great."
"Can't give you a 5 or your head will swell up!!!"
"Exceptional and it keeps going from strength to strength!"
"The workshops get the highest rating as I find most value in face to face interactions and in hearing what other brokers are doing and sharing what we are doing."
"Overall a very professional product and aligns well with my profile."
"I think the marketing workshops and templates are excellent....I just have to get around to actually utilising them properly."
"The mag gives a high level of credibility to my business."
"It is not just marketing but more importantly client contact and education."
"We started off wanting to maintain client contact but ended up receiving a lot of repeat business and referrals from our existing loan book."
"The competitions give us a chance to bring some excitement to our clients."
"I think the marketing workshops and templates are excellent."
"You do a fantastic job. I am a client for life."
Of course we asked for and received some constructive suggestions for improvements. We are continually enhancing our offer and look forward to receiving even more useful feedback from you in future. Thanks again!